Tuesday 30 December 2014

Y-Axis Reviews - What Our Customers Say?



Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.
So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry. Here are testimonials from our clients on our Y-Axis G+ Page:
Phani Kiran Writes:
 Nisha Alex Writes:

Nehemiah Jacob Writes:

 What Makes Y-Axis a Customer Centric Company?

Every individual who visits our office, be it in India, Australia, or London, the process remains the same. The counseling remain the same and the show of direction as per client's requirement remain the same.

Despite Y-Axis Fraud, Y-Axis Cheating, and all other negative reviews, we continue to bring about a positive change to the lives of people.

Our process consultants counsel people with utmost care and enthusiasm and suggest them solutions that suit their profile - be in Australia immigration, Canada immigration, Denmark PR Visa, Germany Job Seeker Visa, or whatever, Y-Axis Overseas Careers knows it all and can do it for you with ease. 

Saturday 27 December 2014

The Irony of Complaints/Reviews Against Y-Axis

Customers complain. It’s their right. It's natural for them to do so. Be that of Y-Axis or any other successful business. At times, they just take it too far. File complaints at the consumer forum, bombard social networks with all but false/fake and negative reviews, and even take help of the media. Thus, planting a seed of doubt in the minds of prospective customers.
At Y-Axis, we thank such clients. Why? Because, at least they take the time to complain and express their displeasure. They give us an opportunity to learn, to improve, to grow, and to lessen the bad experiences for our future customers.
What Y-Axis Does to Customer Complaints?
Y-Axis is apparently the best immigration consultant you would ever find. The reasons for it are plenty. One important reason is how we handle customer complaints/reviews and amicably resolve customer queries. So how do we, as a company, respond to customer complaints?
Acknowledge Mistakes (If Any)
The first step that we take at Y-Axis is analyzing the situation that led to the escalation and a complaint from the client. Note what went wrong. Understand the loopholes in the process and mistakes from our end (if any). If the mistakes are ours, we don't shy away from acknowledging it.
Take Steps to Curb the Situation
To curb an unpleasant situation between Y-Axis and the valuable customers, we are at the forefront to improve things. Therefore, as a PR consultant, we take steps that deem fit and necessary, such as the following:
·      check our database to wholly study the case and take corrective actions
·      talk to the concerned consultants within the organization i.e., from the sales person to find out about overpromises made, deliverables promised, to the consultant dealing with the case till date, we discuss everything in detail
·        communicate with the clients as and when required and listen to the grievances
·      Take corrective measures to solve their problem. Refund money if required as mutually agreed in the agreement, or partly/fully offer services all over again in exceptional cases
Implement Measures to Resolve the Issues, Permanently!
Once an issue is resolved for a particular customer, we put in our best efforts to ensure the grievances of the same kind are not received.
Are all Customer Complaints Genuine?
Customer complaints are triggered for more reasons than one. Some of these reasons are genuine, others are make-believe stories prompted due to over expectations, and lack of understanding of the product/service.
Therefore, at Y-Axis, we give importance to all complaints. Check their genuineness to take required action. For the genuine ones, we follow the aforementioned steps, and for the fake/false ones, we ensure they too are care of.
Y-Axis is the best overseas careers and immigration consultant in India. So it is no surprise if there are people trying to sabotage our image using the World Wide Web and every other possible source there is.
But, Y-Axis continues to grow further. Our clients bring us more clients. Today, Y-Axis has more clients coming in from word of mouth than any other form of advertising. Negative publicity is also good publicity. It lets prospective customers research further. Come to a conclusion that Y-Axis is a genuine PR Consultant and whatever little negative appears on the web isn't all true.
Conclusion
With that being said, Y-Axis Overseas Careers & Immigration Consultant gives its customers the first attention. Attention they deserve. Services they require. Solutions they need.

To know more about our services, you can talk to our experts and hire our services. Understand how we work and the efforts we put in to provide you the product/services you opt for. 

Tuesday 23 December 2014

Y-axis One Of The Top Consultants In Immigration Services In India

If you require an genuine immigration consultant with offices near you with staff / consultants to respond to the smallest of details, then Y-Axis is the one to get in touch with. We are the Best and Top-Scoring Overseas Careers & Immigration Consultant.
Y-Axis has carved a niche for itself in Immigration Consultancy Services. Owing to the honest and meticulous appraisal, we have gained recognition in the industry, specializing in Immigration and Visa Consultation.
We have topped the list of fastest growing consultants in India, by bridging the gap between the employees and the Overseas employers.
What more?
Our Consultants ensure that each client is given the right information at the correct time to place them on the accurate path, by rendering Top-Quality Service as per the expert industry knowledge.
All you require is a Top Consultant which can help you plan, implement and measure the success of your career. We are inclined towards maintaining a cordial relationship with our clients throughout the visa/immigration process they opt for. Moreover, we are committed to ensure success of our clients, by offering a comprehensive strategy that will accommodate their future needs.
Y-Axis is a Trusted Advisor who understands the needs and situations, and can accordingly tailor a solution based on the circumstances. Y-Axis provides the Best Immigration Services to all the clients. Our consultants are highly educated and well trained professionals who receive periodic updates from our research team.
Our consultants/counselors ensure that their clients cases are duly processed with greatest degree of standard & professionalism.
Over the years, Y-Axis has proficiently handled more than 1,00,000+ clients, who have happily settled in their dream destinations like Canada, USA, UK, Europe, Australia, Germany, New Zealand, and Singapore.
We have built on a legacy of delivering excellence because of the industry knowledge, world-class infrastructure and comprehensive resettlement package consisting of immigration, placement & settlement services.
Y-Axis is services oriented organization and thoroughly understands business provides Better, Faster and More meaningful results through our services. Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.
Thats not all. There is more to the story of Y-Axis and the success of its clients. To know about it, or for information related to any the products that we offer, get in touch with one of our offices near you and talk to our experts. We would be glad to assist you and help you plan your future.

Sunday 21 December 2014

Y-Axis Customer Service Department Amicably Resolves Customer-Complaints


When you think Immigration-Consultants and Oversees Careers, think Y-Axis. Why? The reasons are many. One of it being our high success rate in immigration cases, and other being our top-notch customer service. How we work, what we do is not a secret anymore – our clients know it and you should too.

With over 110,000 customers, 10,000 free counseling sessions a month and 5,000 live cases we are proud to call ourselves India’s No.1 Immigration Consultant. Our well-trained staff with immense process knowledge and deep-rooted vision for client’s future and Y-axis reputation, manage it with utmost decency and pride.

Y-Axis Customer Service Department works closely in coordination with clients and various Y-Axis departments to understand and resolve customer grievances. We listen to our clients with patience, thank them for bringing their issues to our notice, and apologize for any inconvenience caused. The sincere efforts to offer high-end customer service sets us apart from the rest.

Our team scrutinizes the authenticity of the consumer-complaints by going through the agreements, the deliverables promised, and the service provided. Based on the results of our study, we offer our clients with solutions that work in their favor and for their benefit.

The case is taken up by the immediate hierarchy from the respective Y-axis department and the issues are quickly resolved. Moreover, to avoid client escalations and customer-complaints, we have a feedback team, which on a regular basis, takes client’s feedback and passes it to the departments concerned which is accordingly implemented – be it related to visas, immigration, or any other product from a list of 300 career products we have in place.

Y-axis is driven by ‘customer-first’ ideology and frames it  transparent policies accordingly. We do not wish to let our customers down at any cost. Being in immigration and oversees careers industry for years, we are ready to improve on things that go wrong in our services, but are not, and cannot be held responsible for things that we have no control over such as visa decisions, job opportunities, admission to schools oversees, etc.

With all that being said, we are not responsible for any false/fake claim, fraud by any operators (not associated with Y-Axis) that trigger online every now and then. However, we are all ears to the genuine grievances of our current customers and the ones-to-be.

So if you have any compliant or problem related to Y-Axis, do let us know and our Customer Service Department will be more than happy to assist you out.

Y-Axis Overseas Placement Services

Finding a right job in the country of your choice is not easy. People go places, search for opportunities. While some get lucky, others come back dejected. Therefore, to solve the problem of the job seekers, Y-Axis started its Overseas Placement Services. What We Do? With over 15 years in Overseas Careers, Y-Axis knows the pulse of the market. We understand your requirements well and have suitable solutions that fit your requirement. Y-Axis has solutions for individual seeking a job abroad. And for companies looking to hire talent. Right from writing resume as per international standards i.e. country specific resume format and market the resume to suitable opportunities abroad. Who We Do It for? For Individuals: Running from pillar to post to find a job is not the right thing to do now. Internet is the way to go. Y-Axis utilizes the power of internet and finds the right opportunities for you. The countries that we find suitable opportunities are Dubai, Singapore, Canada, Germany, and Australia. All these countries are the hottest job markets that anybody would want to migrate and work. Y-Axis Overseas Careers and Immigration Consultants is aware of how the job market works in the above countries. We can guide you to decide the country and help you build a successful career. For Companies: For enterprises looking to add talent to their list of employees, Y-Axis Staffing Solutions is the right way to go. This service is inclined towards finding the right people suit the needs of a company. Companies who need staffing, contact us with their details. We, based on their requirements, check our database and connect with individual that are best fit for the job. The staffing works is for both Indian and foreign companies. How We Do It? Y-Axis does it with utmost dedication and sincere efforts. The following steps: Our writing team writes a resume as per the country of your choice. Our research team based on the profile and its requirements and update the same in the database. Our marketing team finally takes the final step of forwarding your resume to the suitable employers for the job of your choice. Y-Axis has grown as an Overseas Placement Services provider in all these years. Get in touch with us to know what we have in store for you.